Library Website and EZproxy (no remote access to databases) unavailable 2am – 5am on 11/20/2013

Due to emergency server maintenance being performed by IT, all library web services (web-site and EZproxy) will be down tomorrow, November 20th, 2013 from 2am -5am.

During this time feel free to use our backup site and and the Office of Library Service’s databases.

We apologize for this inconvenience.

 

 

Short Outage on Thursday, July 25th before 10AM

Due to routine maintenance, the library website and proxy service will experience intermittent outages before 10AM on Thursday, July 25th.

The library apologizes for any potential inconveniences that this short outage might cause.

Thank you for your patience.

Restoration of Web Services

Thanks to the incredible diligence, over this past weekend, of the Graduate Center IT staff, all library web services (website and remote access (proxy service) to databases) has returned to normal. The library staff apologizes for the outage and hopes that it was not too much of an inconvenience. Thank you for your patience.

Remote Access to Databases is Currently Unavailable

Because of an IT outage, the proxy service which allows for remote access to databases is currently unavailable. IT and the Mina Rees Library will try and restore as soon as possible, but while this service is still out you can remotely access many databases, using your library barcode, from the central CUNY Office of . . . → Read More: Remote Access to Databases is Currently Unavailable

JSTOR search interruptions

JSTOR reports that excessive downloads, a violation of the GC-JSTOR license, are originating Graduate Center IP space. When download ceilings are reached, all downloads are temporarily (15 mins) halted. We apologize for any inconvenience this has caused GC researchers, and we continue to work with the company to resolve the problem.

IT services not available on Sunday, July 8, 2012

Please be reminded that Sunday, July 8, 2012 is IT’s second semiannual maintenance window for the year. GC users should anticipate that various IT services will be unavailable from 8:00 am to 6:00 pm while systems are maintained, upgraded and expanded.

 

Thank you,

Information Technology

Saturday’s Website Outage

Due to an internal network outage, the library website and proxy service were down for several hours on Saturday, May 5th. We apologize for the inconvenience.

Remote Access to Electronic Resources

Remote access to the library’s electronic resources has been temporarily suspended to address a technical problem. The library asks for your patience in resolving this problem.

SciFinder CASDraw Work-Around for Remote Users

Because of an incompatibility between the proxy software which allows for remote access to authenticated library resources and the java code that drives SciFinder’s CASDraw applet it is necessary to perfrom the following steps to use SCFinder’s CASDraw applet remotely:

From:

http://citrix.gc.cuny.edu Go to Library Directory Click on IE for Library Databases Scroll down to . . . → Read More: SciFinder CASDraw Work-Around for Remote Users