Bookscanner Issues

Update (2/4/2014 @ 10am): All email issues (see below) are resolved, however one of the scanners is non operational.

 

The problem below appears resolved. However might recur, so the library and IT department are investigating potential solutions to prevent the issue from occurring again.

 

Due to a technical glitch, the bookscanners . . . → Read More: Bookscanner Issues

Website & Proxy Service Outage 1/30

Status update (8:40am): All web-services are completely restored. Thank you for your patience this morning.

 

 

 

Due to critical server maintenance, there will be a short outage of the library website and proxy service (enables remote access to electronic resources) on Thursday, Jan 30th at 8am. The IT Department and Library hope to . . . → Read More: Website & Proxy Service Outage 1/30

Library Website and EZproxy (no remote access to databases) unavailable 2am – 5am on 11/20/2013

Due to emergency server maintenance being performed by IT, all library web services (web-site and EZproxy) will be down tomorrow, November 20th, 2013 from 2am -5am.

During this time feel free to use our backup site and and the Office of Library Service’s databases.

We apologize for this inconvenience.

 

 

CUNY Catalog Down Aug 16-17 11pm – 8am

Because of maintenance, the CUNY Catalog will be unavailable from 11pm on Friday, August 16 until 8am on Saturday, August 17. You will not be able to search for, renew, or request items during this time.

To determine if a book is held by a CUNY library, use WorldCat. Select the WorldCat record for a . . . → Read More: CUNY Catalog Down Aug 16-17 11pm – 8am

CUNY Catalog unavailable Monday, August 5th

Because of maintenance, the CUNY Catalog will be unavailable on Monday, August 5, from 8 am until 3 pm. You will not be able to search for, renew, or request items during this time.

To determine if a book is held by a CUNY library, use WorldCat. Select the WorldCat record for a title and . . . → Read More: CUNY Catalog unavailable Monday, August 5th

Short Outage on Thursday, July 25th before 10AM

Due to routine maintenance, the library website and proxy service will experience intermittent outages before 10AM on Thursday, July 25th.

The library apologizes for any potential inconveniences that this short outage might cause.

Thank you for your patience.

Short Website and Proxy Outage on Thursday, July 18th, 2013

Due to important IT maintenance, there will be a short outage of the library website and proxy on Thursday morning, July 18th, 2013.

The library apologizes for the inconvenience.

 

CUNY catalog will be unavailable on JULY 4, 2013

The CUNY catalog will be unavailable on JULY 4, 2013, from 1:00 AM until 5:00 AM.

You will not be able to search for, renew, or request items during this time.

Access to electronic resources from the library’s website will not be affected.

No Website or Remote (Proxy) access on Sunday, June 30.

Due to IT maintenance, the library website and proxy service, allowing remote access to databases, will not be available on Sunday, June 30th. Please remember to use the CUNY Office of Library Services site: http://www.cuny.edu/libraries/j-and-r.html

and to directly access the catalog at: http://apps.appl.cuny.edu:83/F/

-Or-

Use our backup site.

We apologize for any inconvenience that . . . → Read More: No Website or Remote (Proxy) access on Sunday, June 30.

Restoration of Web Services

Thanks to the incredible diligence, over this past weekend, of the Graduate Center IT staff, all library web services (website and remote access (proxy service) to databases) has returned to normal. The library staff apologizes for the outage and hopes that it was not too much of an inconvenience. Thank you for your patience.